Telecom company Bharti Airtel, known as (Airtel), which is also known as India’s premier communications solutions provider on Friday announced the launch of all-in-one solutions as homes become a single pace for both work life and personal life.
The need for high-speed data, entertainment at home, and seamless connectivity on mobile is now one holistic need. Yet the services have become historically been bought and managed as individual services.
According to ANI, Airtel said that customers have expressed their frustration on multiple bills which are to be paid on different due dates across the months, services which getting switched off due to forgotten recharges, and difficulty in managing the services from multiple local service providers.
The telecom company has launched a new program called, ‘Airtel Black’ in which the customer can bundle two or more of Airtel services (fiber, DTH, mobile) together for one single bill, as one customer care number with a dedicated team of relationship managers, and priority resolution of faults and issues.
All of this comes with the value of zero-switching and installation costs coupled with free services visits for life.
Shashwat Sharma, Director for marketing and communications, said the initiative addresses the need for convenience and peace of mind for customers as they navigate their lives in the new normal.