Instagram, the photo and video-sharing platform, has announced that it will now assist users in regaining access to their hacked accounts.
Instagram.com/hacked, a new destination for users where they can report and resolve account access issues, was announced in a blog post on Thursday.
If users are unable to log in to their accounts, they should go to Instagram.com/hacked on their mobile device or desktop browser.
They will be able to select if they think they have been hacked, forgotten their password, lost access to two-factor authentication, or if their account has been disabled.
The platform will then walk them through a series of steps to regain access to their accounts.
If someone has multiple accounts associated with their information, they will be able to choose which account needs support, IANS reported from San Francisco.
“We know losing access to your Instagram account can be stressful, so we want to ensure people have multiple options to get their accounts back if they lose access,” Instagram said.
The company also provides the option to choose two of your Instagram friends to verify your identity and get back into your account.
Additionally, Instagram is testing new ways to prevent hacking on the platform.