WhatsApp enhances user engagement with Avatar replies

WhatsApp enhances user engagement with Avatar replies

WhatsApp, a platform owned by Meta, is rolling out a new feature that enables users to reply to status updates with avatars on both iOS and Android. This innovative feature is designed to enhance engagement with status updates, providing users with an interactive way to interact with the...


Airtel unveils CCaaS platform for unified solutions

Airtel unveils CCaaS platform for unified solutions

Bharti Airtel has launched Airtel Contact Center as a Service (CCaaS), an omni-channel cloud platform providing enterprises with a unified experience for all contact center solutions. The company announced a regulatory filing with BSE on Tuesday. The Airtel CCaaS platform enables businesses to access co...