Social networking giant Facebook is rolling out the ‘Shops’ feature to WhatsApp, after launching its e-commerce integration to Instagram in 2020.
The ‘Shops’ feature is an e-commerce integration of Facebook, which was launched as a measure to help businesses sell their products digitally.
According to ANI, the upcoming integration on WhatsApp will benefit both the users and sellers as it will make it easier for the users to get products through shops in selected countries.
Meanwhile, to assist businesses to sell their products to quite one billion monthly visitors worldwide, Facebook will reportedly add ‘Shops’ to the US marketplace too.
The platform also revealed that it would display the product ratings and reviews on ‘Shops’ in Instagram with additional details like supporting media from the community soon.
Another update that has been introduced is ‘Shop ads’. It is also reported that the advertisements on ‘Shops’ are intended to offer people a customized shopping experience dependent on their shopping behavior.
The new experience will “send shoppers to where they are most likely to make a purchase” supported by the shopping preference.
The platform will also test an AI-based capability called the Visual Search on Instagram, over the approaching months to assist people to upload their photos to look for similar products.
Facebook will also make it possible to fit or try the product before buying it. The integration has been introduced to keep in mind for the shoppers who prefer to buy items virtually.