Google has announced the addition of a “suspected spam caller” label to its phone service Google Voice, which will alert users to spam calls.
According to IANS, the label will help protect users from unwanted calls and potentially harmful scams.
The new label will be displayed on the incoming call screen as well as in the user’s call history.
“The company makes this determination using the same advanced artificial intelligence (AI) that identifies billions of spam calls across Google’s calling ecosystem every month,” Google explained.
Users can either confirm the suspected spam call, which will direct future calls from that number to voicemail, or they can “mark a labeled call as not spam, after which the suspected spam label is never displayed for that number again.”
This feature has no administrative controls and is available to all Google Voice users.
Meanwhile, to provide a better calling experience, Google Voice received a new ‘intelligent network switching’ feature last week, which will automatically switch ongoing calls between cellular data service and Wi-Fi.