Route Mobile Limited (RML), a global leader in Communication Platform as a Service (CPaaS), is set to host Route Amplify 2.0 in association with CNBC-TV18. This highly anticipated event, scheduled for today in Mumbai, aims to highlight innovations in digital communication, customer experience, and digital trust.

Following the success of the first edition, Route Amplify is evolving into India’s premier CPaaS-focused conclave, attracting industry leaders, experts, and stakeholders from around the globe, the news network said in a press release.

The key theme for this year’s event is ‘Conversations & Trust’, with a focus on exploring the evolving landscape of conversational solutions, cloud communication, and generative AI’s role in transforming customer experiences.

The conclave features an impressive lineup of speakers, including; Rashesh Shah, Chairman, Edelweiss Group, Rajdip Gupta, MD & Group CEO, Route Mobile, Saina Nehwal, Padma Bhushan awardee and former World No. 1 Badminton player, Anjani Rathor, Chief Digital Officer, HDFC Bank, Vivek Srivastava, Managing Director, Customer Transformation, PwC India, Abhinav Jha, Head of Strategic Partnerships, Google, Dr. Bishwajit Mohapatra, Head of Customer Solutions, CIO Advisory, AWS India & South Asia.

Rajdipkumar Gupta, MD & Group CEO of Route Mobile, emphasized the significance of the event, stating, “With Route Amplify Edition 2.0, we aim to build on last year’s success, creating a platform where industry leaders can unite and foster discussions to drive innovation in digital communications and identity.”

India, being the largest OTT market after China, remains an untapped arena for CPaaS-focused events. Route Mobile, as a global CPaaS player, is stepping in to shape the future of digital communication through Route Amplify, providing an unparalleled networking platform for knowledge exchange.

This year’s discussions will delve into the intersection of technology and trust, offering insights on how cloud communication strategies are revolutionizing industries globally.