Spotify has once again criticized Apple, this time accusing the tech giant of violating the Digital Markets Act (DMA) by discontinuing a key technology that allows users to control the volume of connected devices directly from their iPhone. This latest accusation adds to the ongoing tensions between the two companies over Apple’s platform policies.

Until recently, Spotify Connect users on iOS devices could adjust the volume of their connected speakers or other devices using the physical buttons on their iPhone. However, Apple’s latest changes have removed this functionality. Starting September 3, 2024, iOS users will no longer be able to use the physical volume buttons to control the volume on connected devices through Spotify. Instead, they will be required to use an in-app volume slider, The Times of India.

This new restriction affects only Spotify Connect users on iOS and does not impact users who control the volume via Bluetooth, AirPlay sessions, or those using Android devices.

Spotify has condemned this move as a violation of the DMA, specifically citing Article 6(7). This article mandates that “gatekeepers,” defined as major platforms that control access to essential digital services, must ensure interoperability between their platforms and third-party services. Spotify argues that Apple’s decision to discontinue volume control functionality for Spotify Connect users infringes on this requirement, restricting third-party services from providing an integrated experience.

Spotify’s Chief Legal Officer Horacio Gutierrez stated, “Apple’s recent changes are yet another example of their disregard for fair competition and consumer choice. Removing the ability for users to control volume directly from their iPhone undermines the user experience and is a clear violation of the principles laid out in the Digital Markets Act.”

This accusation is the latest in a series of disputes between Spotify and Apple. Spotify has previously accused Apple of anti-competitive practices related to its App Store policies, particularly around in-app purchases and restrictions on providing alternative payment links. The company has argued that Apple’s 30 percent commission on in-app purchases and rules prohibiting apps from promoting alternative payment methods create an unfair competitive environment.

The disagreement between Spotify and Apple highlights ongoing concerns about the practices of dominant tech platforms. The Digital Markets Act, which came into effect in the European Union, aims to promote fair competition and prevent gatekeepers from imposing unfair practices on smaller competitors.

The recent changes by Apple could prompt further scrutiny from regulators and industry stakeholders, potentially leading to more legal challenges or regulatory action under the DMA framework.

As the enforcement of the Digital Markets Act gains momentum, this dispute could set a precedent for how similar cases are handled in the future, especially regarding interoperability and user choice on major digital platforms.

Spotify has not yet indicated whether it will take further legal action against Apple. However, the company’s public stance suggests it will continue to challenge what it views as anti-competitive behavior. Meanwhile, Apple has not yet responded publicly to the accusations made by Spotify.

For now, Spotify Connect users on iOS will need to adapt to the new changes starting September 3, while the industry awaits any potential regulatory responses or shifts in policy that could result from this latest clash between two of the world’s biggest digital service providers.